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Retention Systems

SERVICE OVERVIEW

Keep your customers. Grow their value. Automate the hard parts.

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Retention isn’t just about loyalty—it’s about building systems that deepen relationships, drive repeat revenue, and scale personalisation without scaling headcount. We design and implement lifecycle systems that automate follow-ups, personalise messaging, and create operational clarity across your CRM, email flows, and internal ops. Whether you’re nurturing leads, re-engaging customers, or increasing LTV, we help you do it smarter—and with less manual work.
OUR EXPERTISE

Strategy meets creative that performs.

Our retention systems are built around your offer, your funnel, and your team’s real workflows. No bloated tech. No forgotten flows. Just smart, clear systems that run in the background while you grow.

Our approach.

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Lifecycle Mapping & Segmentation Strategy

We break down your customer journey and segment by behaviour, value, or intent—so every message hits the right person, at the right time.

Email Flows & Automation Design

From onboarding and nurture to post-purchase and win-back—we create automated flows that keep the conversation going.

CRM Architecture & Workflow Automation

We connect your CRM to your lead gen, content, and internal ops—so data moves cleanly and nothing gets missed.

Internal Ops & Performance Visibility

We automate reminders, reports, and handoffs—giving your team clear visibility and your customers a better experience.

Testimonials
"Set creepeth seasons dominion moving their lesser over above the i was good. Meat is without he beginning, our him male."
Andrew Connelly

The Lights

"Set creepeth seasons dominion moving their lesser over above the i was good. Meat is without he beginning, our him male."
Alysha Sheldon

Art & Co.

"Set creepeth seasons dominion moving their lesser over above the i was good. Meat is without he beginning, our him male."
Joseph Bridges

NY Times

"Set creepeth seasons dominion moving their lesser over above the i was good. Meat is without he beginning, our him male."
Andrew Connelly

The Lights

OUR SERVICES
Email & Marketing Automation
Lifecycle flows and triggered campaigns built in Klaviyo, Hubspot, or your preferred platform.
Customer Segmentation & Journey Design
We build data-led segments and map your messaging across the full retention lifecycle.
CRM Setup & Integration
Tools like Hubspot, Pipedrive, or Airtable connected to your funnel, website, and outreach stack.
Internal Ops Automation
Slack alerts, Notion updates, task creation, and handoff automation using Zapier or Make.
Reporting & Retention Dashboards
Live dashboards that track LTV, churn, engagement, and campaign effectiveness.
Reactivation & Win-Back Campaigns
Flows and messaging built to re-engage cold leads and dormant customers using behavioural triggers.
KEY PARTNERSHIPS

Plugged into every major platform.

Our team works with the industry's most prominent platforms and partners to maximize the success of every campaign.

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I am digital designer with some web code experience, currently focus on website projects.
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